FAQ



✅ 1. Who can rent a vehicle from SJ Rentals LTD?

Only licensed private hire drivers with an active badge (e.g., Wolverhampton, TfL, etc.) are eligible to rent our vehicles.



✅ 2. What documents do I need to provide?

You’ll need a valid UK driving licence, your private hire badge, proof of address, and your own private hire insurance policy.



✅ 3. Do you provide insurance?

No, all drivers must have their own private hire insurance in place before collecting a vehicle.



✅ 4. What is the mileage limit?

Each rental allows up to 4,500 miles per month. Additional mileage is charged at £0.10 per extra mile.



✅ 5. How soon can I collect a vehicle?

Once all documents are submitted and payment is received, collection is usually possible within 4 to 12 hours.



✅ 6. How do I book a vehicle?

You can apply directly through our website or contact us via WhatsApp at 07552 646392. We’ll guide you through the quick onboarding process.



✅ 7. Is there a minimum age requirement to rent?

Yes, drivers must be at least 21 years old with a clean licence and valid private hire badge.



✅ 8. What payment methods do you accept?

We accept bank transfers and other secure payment methods. Weekly rental payments must be made on time to avoid late fees.



✅ 9. Can I rent a vehicle if I have points on my licence?

We review each case individually. Minor offences may be accepted, but serious convictions may disqualify you from renting.



✅ 10. What happens if the vehicle breaks down?

In case of breakdown, you will need to contact your own insurance or breakdown provider. We don’t include breakdown cover.



✅ 11. What types of vehicles do you offer?

We offer hybrid saloons, estates, and MPVs — all fully licensed and suitable for Uber, Bolt, Ola, and local private hire jobs.



✅ 12. What is the deposit amount and is it refundable?

Yes, a refundable deposit is required when starting a rental. It is returned if the vehicle is returned in good condition and within the mileage limit.



✅ 13. Can I return the vehicle early or cancel?

You must give at least 7 days’ notice before ending your rental. Early returns without notice may still be charged.



✅ 14. Can I use the car for Uber, Bolt, or other apps?

Absolutely. Our vehicles are fully compliant and ready for use with all major ride-hailing platforms.



✅ 15. Do you provide vehicle swaps or upgrades?

If available, we can offer swaps or upgrades. Get in touch with our team for availability and terms.



✅ 16. Do your vehicles come with a private hire license plate already fitted?

Yes, all our vehicles are pre-plated for private hire use (e.g., Wolverhampton or other UK councils), ready for work upon collection.



✅ 17. Can I add a second driver?

No, only the registered and insured driver with a valid private hire badge is permitted to drive the rental vehicle.



✅ 18. Do I need to return the car clean?

Yes, vehicles must be returned in clean and presentable condition. Excessively dirty vehicles may incur a cleaning fee.



✅ 19. Do you track your vehicles?

Yes, for security and mileage monitoring, vehicles may be fitted with GPS trackers. Usage must comply with our terms.



✅ 20. Do you rent vehicles for school contracts or local authority jobs?

Yes — many of our clients use our cars for school runs, council contracts, and corporate transport, provided they meet local authority requirements.

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